Privacy Policy

Last Updated: January 2026

Nest & Rest ("we," "our," or "us") operates as a luxury holiday home rental provider in Dubai, United Arab Emirates. We are committed to protecting your privacy and ensuring transparency in how we collect, use, and safeguard your personal information.

1. Information We Collect

We may collect the following information when you use our website or booking portal:

  • Personal details such as name, email address, phone number, nationality, and identification details (passport/Emirates ID where legally required)
  • Booking and stay information including check-in/check-out dates, property details, and guest preferences
  • Payment-related information (processed securely via third-party payment gateways)
  • Technical data such as IP address, browser type, device information, and cookies

2. How We Use Your Information

We use your information to:

  • Process bookings and manage reservations
  • Communicate booking confirmations, updates, and customer support
  • Comply with local laws and regulations in Dubai and the UAE
  • Improve our website, services, and user experience
  • Send promotional offers (only where consent is provided)

3. Sharing of Information

We do not sell or rent your personal data. Information may be shared only with:

  • Property owners or managers for booking fulfillment
  • Government or regulatory authorities when legally required
  • Trusted third-party service providers (payment processors, IT services)

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, or disclosure.

5. Cookies Policy

Our website uses cookies to enhance browsing experience, analyze traffic, and personalize content. You may control cookie preferences through your browser settings.

6. Your Rights

You have the right to access, update, or request deletion of your personal data, subject to applicable laws. Requests can be made by contacting us directly.

7. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of third-party sites.

8. Policy Updates

We may update this Privacy Policy periodically. Changes will be posted on this page with a revised date.

9. Contact Us

For any privacy-related questions, please contact Nest & Rest through our official website contact page.